For all our products, we offer complete dedicated
technical support.
Customer oriented technical support and not product
oriented -
We identify, debug and assist in resolution of all
types of problems arising in the whole project.
We hold technical expertise in all the aspects of
VoIP network and thus assist the service provider in
debugging the issues that are not only related to
softphones but also at the server levels
Customers can use our ticketing application to
generate tickets of the issues being faced
We offer support through various modes:
Online chat support
Email
Phone based support
Knowledge Base - We maintain knowledge base of all
the issues that have been raised and possible
resolutions that assist in the troubleshooting by the
customers themselves
